Order Processes

As your order is progressing in several stages, planning is extremely important. That is why we ask the order confirmation and give you due dates for final decisions about designing and item/sizes. If you feel you need extra time, we will follow your schedule.

1 – DESIGN
Full Custom: use our teamwear configurator and start from scratch.
Semi Custom: You can select one of our designs and modify it as you wish.
Click here to start our configurator.

2 – LOGO
Logos which are created by vector applications such as Adobe Illustrator or Corel Draw (.AI .EPS) can be used for production. If you don’t have your logo as vector file, we can create your logos by extra charge. Click here to learn more about logos.

3 – COLORS
Kipeo presents you a wide range of color catalog provided on fabric. Please consider that the color properties may change by fabric and used pressing technique. In certain circumstances we can use PMS colors. Click here to see our color catalogue.

4 – PRICING
When design is approved, models and quantities defined, price offer is made.

5 – SIZES
In our size table you reach an indication of your size. We recommend to use our size-sets for better determination of size. Click here to see our size table.

6 – PRODUCTION
After design and order are confirmed and advance has been paid, production kicks off. Most teamorders are being completed within 2 weeks.

7 – PAYMENT
When production is completed the remaining 50% is to be paid.

8 – SHIPMENT
Your products are packaged one by one carefully, then put in cargo box and shipped.

9 – GUARANTEE
Kipeo gives 1 year guarantee for production mistakes such as sewing errors.

DELIVERY TERMS

Order turn around time is only 3 weeks upon art/order approval!
New Orders:
It takes 4 weeks to complete the whole procedure from order approval to the shipment from our warehouse. The first week you can decide upon your sizes according to the size samples you have got. Also items and art design is secured here. The next period of 2-3 weeks we need for production of the order.
Re-Orders:
Repeats of same items or new items with same design can be delivered in 3 weeks time. As production space can fill quickly we suggest you to make an order confirmation to keep the delivery date according to plan.

MINIMUMS

Cycling, Running, Triathlon
10 pieces per item! This means per article that you choose, you need 10 pieces, sizes are not important. The style options are the same like zipper, pad.
Accessories: when you place an order for some basic items you can add accessories, e.g. arm,-legpieces, caps, gloves,… per 20 pieces.
Example; 20 armpieces, 20 gloves, … in combination with basic items
Sock Orders: Minimum is 30 pairs in combination of sizes.
Football, Volleyball, Basketball,tennis, hockey, rugby
minimum of 10 pieces per item